FAQ

Find answers to the most common questions about our license keys, delivery, and support. If you can't find what you're looking for, feel free to contact us — we reply within 12 hours.

Is the Windows 10 Pro key genuine and the final release version?

Yes — the Windows 10 Pro key is 100% genuine and authentic, and it is the official final release version.

Has the key ever been issued to anyone else or previously activated?

No. The key has never been issued to anyone else, nor has it been previously activated. The key is not retrieved from the Microsoft system until the moment a buyer purchases it.

Will Windows 10 Pro allow for product updates?

Yes — Windows 10 Pro will allow for product updates for the life of the computer or installation.

Will the key allow for tech support from Microsoft?

Yes — the key will allow for telephone tech support directly from Microsoft.

Will you ship me a copy of the software?

No. This listing is not for a physical copy of the software, but we provide a free download service so you can get the installer directly.

Are all your products genuine?

All products in our catalog are full, retail versions that come with a genuine license key. You will be able to register the license key online and download updates. All our keys pass genuine validation. In the rare instance that a key doesn't pass validation, we will immediately issue you a replacement or a refund.

I still have a question — how can I reach you?

Please feel free to contact us by email or through our contact form. We reply to every message within 12 hours.